General
Booking a trip is easy! Simply visit our website, select the desired safari package, and follow the prompts to choose your preferred travel dates. You can complete the booking process by filling out your details and making a secure payment online. If you need any assistance, feel free to contact our team.
We accept a variety of payment methods for your convenience, including: • Credit/Debit Cards (Visa, MasterCard, American Express) • Mobile Payments (M-Pesa, PayPal) • Bank Transfers If you have any special payment requests, please contact us, and we’ll be happy to assist.
Yes! We understand plans can change. You can make changes to your reservation by contacting us at least 7 days before your scheduled trip. We will do our best to accommodate your request, subject to availability and any associated fees.
Our cancellation policy is as follows: • Up to 14 days before departure: Full refund • 7 to 13 days before departure: 50% refund • Less than 7 days before departure: No refund If you need to cancel or reschedule your trip, please notify us as soon as possible to discuss your options.
Yes! We offer special discounts for group bookings. The discount varies depending on the size of the group and the type of safari package. Please contact us with the details of your group, and we’ll provide a customized quote and discount offer.
Travel Tips
To confirm a reservation, a 40% deposit is required via Wire Transfer or online payment to Danmar Tours & Travel Ltd’s official company account. The remaining balance can be paid via Cash or Credit Card on the day the safari starts or upon airport pickup. Please note that all transaction fees are incurred by the client.
We do not accept cash payments in advance, and payments must not be sent to personal accounts.
Yes, there are transaction charges for certain payment methods:
Credit/Debit Cards (Visa, MasterCard, American Express): Up to 6% transaction fee.
PayPal: 7% transaction fee.
Direct Bank Transfer: 3% transaction fee.
Additionally, in the case of cancellation, a refund will be processed according to our cancellation policy, and a $50 bank charge will be deducted from the refund. A 30% administrative fee also applies.
Reservations are non-transferable. If you cannot attend the safari, you will need to cancel your booking following our cancellation policy. Cancellation fees will apply based on the time frame before the scheduled safari.
Yes, we offer private safaris tailored to your group’s preferences. Private tours can be customized based on the number of participants, specific destinations, accommodation preferences, and special requests. Contact our team for a personalized quote.
Yes, we provide discounted rates for large group bookings. The specific discount depends on the group size, itinerary, and season. For an exact group rate, please contact our booking team for a customized quotation.
